金融業
金融業 金融業

The new personal online banking provides users with the best digital financial experience

Assist Taiwan Bank to build a new personal online banking service system, plan UI/UX design to enhance user experience, and meet users' financial service needs anytime, anywhere, and across devices under the popularization of the Internet.

"Taiwan Bank" pursues excellence and creates a "new generation of personal online banking" to further evolve financial services

Case introduction

The Bank of Taiwan is second to none in the domestic financial industry in terms of asset size, business scale, product projects, service coverage, and customer scale. It is also a benchmark bank that shoulders historical heritage and financial innovation.

Faced with the constant challenges of financial technology, according to statistics from the Taiwan Network Information Center (TWNIC), Taiwanese using mobile internet banking has reached 77.3%. The proportion of bank users using mobile devices to access the Internet for financial operations is increasing. In order to meet this trend, providing cross-device personal online banking services, high-quality and friendly service interfaces, and service content that meets user needs are challenges that Taiwan Bank's personal online banking system must face.

Pershing Technology Services Co., Ltd. is one of the few professional manufacturers in Taiwan with experience in the design and construction of large-scale financial bank online banking systems. Its technical capabilities and project experience have won a good reputation amongst customers. It has also passed the strict evaluation of the Bank of Taiwan and was appointed to assist individuals in development of network system projects.

Pershing’s products/services/solutions

Technical Description

Values/benefits

Pershing Technology Services Company builds a new generation of online banking system website for customers, focusing on supporting mobile devices and a user-friendly user interface platform. The benefits include:

- User service benefits:

1. Cross-device service: No matter mobile phones, tablets, or computers, you can have the best browsing experience

2. UI/UX experience upgrade: smooth service interface design and operating experience that adapts to various devices

3. Personalized services: Users can set service functions and obtain personalized service information according to personal preferences or habits.


- Efficiency of bank operations:

1. Multiple service platforms: A single system can meet the service competitiveness of different device platforms

2. Improvement of service satisfaction: Improve the usage rate and user satisfaction of online banking

3. Single system maintenance and operation: Maintenance and operation of a single system can replace multiple systems in the past, reducing operating costs and improving maintenance efficiency.

4. Digital brand enhancement: Through professional visual interface design, traditional banks can also have an updated brand image.

Justin Wei
Tel:02-2658-1910 ext 7102
E-mail: justin@pershing.com.tw

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